Support for your new Dyson V11™ vacuum
Dyson V11™ Absolute Pro vacuum with swappable battery
See how to get your machine ready for your first clean
How to use your machine
Understanding the three cleaning modes
The optimum balance of power and run time. Auto mode is replaced by Med mode when you're not using the High Torque cleaner head.
Up to five minutes of run time. Designed for intensive cleaning on ground-in dirt.
Maximum run time for longer cleans all around your home.
Using the LCD screen
The LCD screen shows current performance, including selected cleaning mode, remaining run time, filter maintenance reminders and blockage reports.
See remaining run time
Pull the trigger for a few seconds to see remaining run time. The time displayed will take the cleaning mode, tool and floor type into account.
The screen will remind you when it's time to clean your filter to maintain optimum performance. It'll also inform you about blockages and how to clear them.
The Dyson warranty
'How to' videos
To help you get the most from your machine. Quick and easy.
Tailored reminders that will keep your machine working at its best, for longer.
Exclusive owner benefits
Priority access to previews of new Dyson technology, events and offers.
Expert advice. 7 days a week.
Freephone and live chat. 9am - 9pm.
Free Dyson parts and labour
Replacement parts or repairs if something goes wrong during your warranty period.
If we can’t repair your machine, we’ll replace it while it's under warranty. Fast.