Support for your Dyson Pure Cool Me™ personal air purifier and fan
We don’t stop caring about our machines once they’re yours. Activating your warranty allows us to give you a tailored, complementary, direct service for your machine.
Getting started
Your machine is simple to set up and use, so you can get started straight away. But if you'd like to see a step-by-step guide, watch our how-to video.
How to use your machine
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Controlling your airflow
To change the direction of purified airflow, place your hand on the dome. Slide the dome away from you to move the airflow upwards. And towards you to move the airflow downwards. You can use the remote control to quickly adjust airflow speed.
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Turning oscillation on
Press the Oscillation button on your remote control to set your machine to rotate from side to side. It delivers purified airflow through a 70˚ range. Press the button again to turn oscillation off.
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Setting the sleep timer
To cool yourself1 with purified air while you rest, press the Sleep timer button on your remote control. Then select the amount of time you want your machine to run for. Cycle through the remaining time options to cancel.
Understanding the LCD screen The built-in LCD screen shows your airflow speed, modes and filter life. Some of the icons you might see displayed on your screen are shown below.
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Airflow speed
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Oscillation on
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Sleep timer intervals
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Remaining filter life
Maintaining your machine
You only need to change your filter after around 12 months, based on 12 hours use a day.2 The screen tells you when the filter is full and needs replacing. Or to see remaining filter life at any time, press the Information button on your remote control.
1Fan, not air-conditioning unit.
2Based on time used. Filter life varies according to pollution levels.
Replacement filters
You can get a replacement filter for your personal air purifier and fan directly from Dyson.
Useful tips
Clean your machine
To always get the best performance from your machine, it's important to regularly clean it. Brush the outside with a soft brush, and use a soft, dry, lint-free cloth to clean the ball and dome. For more information about cleaning your machine, you can download its user manual.Dock your machine
Your remote control attaches magnetically to the front of your machine. So it's always to hand when you need it.Frequently asked questions
Our personal air purifier and fan is recommended for use on desktops, bedside tables, and side tables – near where you sit.
This machine is designed to deliver purified air to you, rather than to the whole room.
It's not connected, so doesn’t report to the app. However, information is displayed on the LCD screen – including fan speed, filter life, oscillation and sleep timer.
It will need to be changed after 12 months, based on 12 hours use a day.5
5Based on time used. Filter life varies according to pollution levels.